user reports error during update

[NewsArchive]

This is probably not SB itself but maybe you've heard of it and can point me
in the right direction:

User downloads the update, runs the update and gets "First Argument is
Zero" - hits ok - then gets "nothing to do", hits ok again - then error
file.tps - Error #: -168

If they hit ok on the last error, the user reports that their system is
backing up files.

Any ideas before I start throwing darts around?

Thanks,

Andy Morgan

[NewsArchive]

Andy,

-168 (nothing to do) is a LSZip error message. Are you using LSZip from
within your SetupBuilder installer?

Friedrich

--
Friedrich Linder
CEO, Lindersoft
www.lindersoft.com
+1.954.252.3910

"point. click. ship" - that's SetupBuilder 5

[NewsArchive]

No - but one of the files in the update is a backup routine built using
LSZIP. I thought maybe the user was forgetting to tell me about a step in
the sequence because, once this update is installed - if the app is run,
DCConvert will see a changed file and run the backup first.

I found this exact error sequence online in a non-related discussion forum
and the only response that person got had something to do with paths and
directories.

Andy

PS: The backup (using LSZIP) does not run automatically from the setup
builder install.

[NewsArchive]

Hi Andy,

This LSZip error message has nothing to do with SetupBuilder 5.

BTW, LSZip error -168 means that there is "Nothing to do". Perhaps there
is already an up-to-date zip archive in your application folder.

HTH,

--
Friedrich Linder
CEO, Lindersoft
www.lindersoft.com
+1.954.252.3910

"point. click. ship" - that's SetupBuilder 5

[NewsArchive]

Strange - our zip archives are numbered incrementally so LSZIP doesn't even
know they were ever backed up. Oh well, thanks anyway. User now reports
the app is working and it shows the update so......

Thanks again

Andy

[NewsArchive]

On 21 Mar 2006 13:58:06 -0500, Andy Morgan wrote:

> Strange - our zip archives are numbered incrementally so LSZIP doesn't even
> know they were ever backed up. Oh well, thanks anyway. User now reports
> the app is working and it shows the update so......
>
> Thanks again
>
> Andy

Sometimes there really is nothing to do. I suppress the -168 for that
reason.
--

Mark