SB Error

[NewsArchive]

Hi,

Can you give me the details - it says contact vendor.

-Robert

[NewsArchive]

Hi Robert,

>
> Can you give me the details - it says contact vendor.
>

The installation loader was unable to unpack/initialize the required
decompression runtime library. The LZCOPY Windows API succeeded, but the
call to the CreateFile() Windows API to open the runtime file returned
INVALID_HANDLE_VALUE.

Make sure that:

1. the temporary Windows folder is accessible.
2. the "protection" software on that machine does not lock files (in the
temporary folder).
3. it is not caused by a corrupt installation image.

Hope this helps.

--
Friedrich Linder
Lindersoft
www.lindersoft.com
+1.954.252.3910

SetupBuilder "point. click. ship"
Create Windows Vista ready installations in minutes

-- Official Comodo Code Signing and SSL Certificate Partner

[NewsArchive]

Sorry, not 100% correct. The installation loader created a temporary file.
This succeeded. The next step opened this temporary file via the
CreateFile() Windows API -- this failed with INVALID_HANDLE_VALUE. I
assume, the protection software "locked" that file. LZCOPY was not involved
here.

--
Friedrich Linder
Lindersoft
www.lindersoft.com
+1.954.252.3910

SetupBuilder "point. click. ship"
Create Windows Vista ready installations in minutes

-- Official Comodo Code Signing and SSL Certificate Partner

[NewsArchive]

Hi,

Can I recommend a graceful message to the user.

"There is a problem with the setup routine. We've been able to extract the
file, but we can't access it. The most likely cause is because of too high
of a security level on your box. Please try again under administrator or
disable your virus protection during this installation."

-Robert