Setupbuilder Web Install

[NewsArchive]

Hi Setupbuilder Gurus,

I created a WebInstaller, tested the installation many times without any
problems.

I emailed my customer to download the EXE to install. He installed but
failed the first 2 times. Main issue was that 'files not available'...
He finally managed to install the third time.

My question: What may be the cause of such prompts?

My question: If I were to send the same installer to 20 customers, is
it possible for all of them to install at the same time?

Thanks.

Kelvin Chua
SINGAPORE

[NewsArchive]

Hi Kelvin,

> I created a WebInstaller, tested the installation many times without any
> problems.
>
> I emailed my customer to download the EXE to install. He installed but
> failed the first 2 times. Main issue was that 'files not available'... He
> finally managed to install the third time.
>
> My question: What may be the cause of such prompts?

This can be caused by a firewall issue. His firewall blocked communication
to your server.

> My question: If I were to send the same installer to 20 customers, is it
> possible for all of them to install at the same time?

Yes, no problem.

Friedrich

--
Friedrich Linder
Lindersoft
www.lindersoft.com
+1.954.252.3910

"point. click. ship" - that's SetupBuilder 6
Create Windows Vista ready installations in minutes

[NewsArchive]

Hi friedrich linder,

Thank you very much for responding.

I will let my customer know about that.

Your Setupbuilder is simply superb, second to none!

Thanks.

Kelvin Chua
SINGAPORE