Comodo - I'm on the Cusp

[NewsArchive]

I have read all the good stuff about "renewing" my Comodo license. But I'd
like to solicit some advice from the experts.

My current license expires 6/3/2010. I will use the Lindersoft 3 year plan.
My situation is that I will be moving my office sometime in the next two
weeks which means new addresses which are not now on any documents.

So should I try to rush it through now at my old address?

Thanks!

Lynn Howard

[NewsArchive]

Hi Lynn -
I had a LOT of trouble with my renewal/re-order. All of them were mine,
tripping over discrepencies between our offices, the web-site
administrator, and on and on and on!

Were I you I'd do it now just to avoid any issues that might arise from the
change in address. If you you a PO.Box you might dodge that bullet.

Good luck
Guy

[NewsArchive]

Thanks Guy. I dread this hassle.

The first time around was a bitch because I didn't have a fixed IP address.

Lynn

[NewsArchive]

YES

__________________________________________________ ____________________

For those who do not understand ... : "Qui bene amat bene castigat."
__________________________________________________ ____________________


Merci

Cordialement - Best regards
Jean-Pierre GUTSATZ

CGF

DMC - Data Management Center
A tool to let you Migrate Import Export Transfer your Data
www.dmc-fr.com
Certified by Microsoft : "Works with Vista" &
"Works with Windows Server 2008"

[NewsArchive]

THANKS JP

Lynn

[NewsArchive]

sorry for the caps but it was just to make it more 'imperatif' if I may say <g>

__________________________________________________ ____________________

For those who do not understand ... : "Qui bene amat bene castigat."
__________________________________________________ ____________________


Merci

Cordialement - Best regards
Jean-Pierre GUTSATZ

CGF

DMC - Data Management Center
A tool to let you Migrate Import Export Transfer your Data
www.dmc-fr.com
Certified by Microsoft : "Works with Vista" &
"Works with Windows Server 2008"

[NewsArchive]

No apology needed. ;-)

Lynn

[NewsArchive]

I used copies of my company certificate of incorporation and a
telephone bill. Neither show my address but the documents were
accepted.

Steve

--
Neural Planner Software Ltd www.NPSL1.com
EasyNN-plus. Neural Networks plus. www.easynn.com
SwingNN. Forecast with Neural Networks. www.swingnn.com
JustNN. Just Neural Networks. www.justnn.com

[NewsArchive]

Thanks Steve.

Lynn

[NewsArchive]

Hi Steve,

You lucked out big time. I just bought my 2nd renewal so it was actually my
3rd code signing certificate with Comodo and ended up having to supply 5
documents. And, because of a recent move, the Dun & Bradstreet information
was incorrect. Comodo would not renew until it was corrected as well. All
documents had to show the same address used on the renewal application.

I guess it is all in who reviews your application and who you talk to that
decides the number of hoops you will be subjected to. It took 21/2 weeks to
finally get mine approved.

--
Regards,

Lee
http://www.cya2day.com

[NewsArchive]

> You lucked out big time. I just bought my 2nd renewal so it was actually
> my 3rd code signing certificate with Comodo and ended up having to supply
> 5 documents. And, because of a recent move, the Dun & Bradstreet
> information was incorrect. Comodo would not renew until it was corrected
> as well. All documents had to show the same address used on the renewal
> application.
>
> I guess it is all in who reviews your application and who you talk to that
> decides the number of hoops you will be subjected to. It took 21/2 weeks
> to finally get mine approved.

All WebTrust Compliant Certification Authorities have to follow the same
strict rules now.

Some years ago, a guy obtained code-signing certificates in the name of
"Microsoft" from VeriSign. Later, another guy a certificate in the name of
"Mickey Mouse". After that scandal, all WebTrust Compliant Certification
Authorities changed the rules and because code-sign is essential now (Vista,
Windows 7), they all have very strict rules.

I would never ever go through all this once a year. So my advice is to
always buy the 3-year certificate.

Friedrich

[NewsArchive]

Friedrich,

I understand that they need to be strict when issuing new certificates, but
if they had a real renewal instead of a re-buy process, they could make it
easier. If they already made sure you were who you said you were 3 years
ago, they should be able to just re-issue the same certificate to the same
person or company somehow. It's like getting a drivers license. The first
time, you take the test and prove who you are. But the renewals are very
easy. Anyway, I know there isn't anybody reading these posts that can do
anything about this. It's just conversation.

--
Regards,
Abe Jimenez
Clarion 7.1.7075 EE Windows 7 Pro 64 Bit

[NewsArchive]

Abe,

> I understand that they need to be strict when issuing new certificates,
> but if they had a real renewal instead of a re-buy process, they could
> make it easier. If they already made sure you were who you said you were
> 3 years ago, they should be able to just re-issue the same certificate to
> the same person or company somehow. It's like getting a drivers license.
> The first time, you take the test and prove who you are. But the renewals
> are very easy. Anyway, I know there isn't anybody reading these posts
> that can do anything about this. It's just conversation.

From my experiences, it's always a good idea to quote your previous order
number in any correspondence with them. If you place a new order (for a
"renewal") using the same company information, Comodo should speed up the
validation process.

BTW, Comodo is still the nicest WebTrust Compliant Certification Authorities
to work with.

Friedrich

[NewsArchive]

I must agree they were most eager to assist and extremely easy to work with.
That said, I just feel the hoops I had to jump through this time was over
the edge in spite of referring them to my two previous order reference
numbers.

I'm not upset but I must tell you, for whatever reason, it was three times
more difficult to purchase this recent code signing certificate than it was
the previous two combined.

As others have suggested, make certain your *ALL* addresses (domain whois
and all documents) are the same as the address you enter when making the
purchase. It will save you a ton of grief.

--
Regards,

Lee
http://www.cya2day.com

[NewsArchive]

>Hi Steve,
>
>You lucked out big time. I just bought my 2nd renewal so it was actually my
>3rd code signing certificate with Comodo and ended up having to supply 5
>documents. And, because of a recent move, the Dun & Bradstreet information
>was incorrect. Comodo would not renew until it was corrected as well. All
>documents had to show the same address used on the renewal application.
>
>I guess it is all in who reviews your application and who you talk to that
>decides the number of hoops you will be subjected to. It took 21/2 weeks to
>finally get mine approved.

The only time Comodo have asked me for more information was for my
phone number used to place a callback to complete validation. It was
an email from someone at Comodo in the UK. I answered with an
attachment of a phone bill.

Steve

--
Neural Planner Software Ltd www.NPSL1.com
EasyNN-plus. Neural Networks plus. www.easynn.com
SwingNN. Forecast with Neural Networks. www.swingnn.com
JustNN. Just Neural Networks. www.justnn.com

[NewsArchive]

Git 'er DONE NOW

Avoid the problems.

--
Regards,

Lee
http://www.cya2day.com