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NewsArchive
05-10-2012, 12:29 AM
I'm getting an error message when I start SB:

"The Support and Maintenance Subscription Plan is out-of-sync. The
Subscription Plan ID will be refreshed."

What have I screwed up? <g>

Mike Hanson
www.boxsoft.net

NewsArchive
05-10-2012, 12:29 AM
Mike,

> What have I screwed up? <g>

Told ya that zero based stuff was wrong... see?!<g>

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NewsArchive
05-10-2012, 12:30 AM
> "The Support and Maintenance Subscription Plan is out-of-sync. The
> Subscription Plan ID will be refreshed."
>
> What have I screwed up? <g>

Pay your bill? <g>

Tony Tetley

NewsArchive
05-10-2012, 12:30 AM
Dude. You are so hosed. <g>

Jeff Slarve
www.jssoftware.com
www.twitter.com/jslarve
This post may self-destruct at any moment

NewsArchive
05-10-2012, 12:31 AM
I guess it's pick on Mike day <g>

Mike Hanson
www.boxsoft.net

NewsArchive
05-10-2012, 12:31 AM
Hi Mike,

Did you apply the new subscription key that you were sent when you won the Quarterly Update?

Ben E. Brady

--
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NewsArchive
05-10-2012, 12:31 AM
Hi Mike,

> I'm getting an error message when I start SB:
>
> "The Support and Maintenance Subscription Plan is out-of-sync. The
> Subscription Plan ID will be refreshed."
>
> What have I screwed up? <g>

There seems to be two different subscription keys laying around on your
computer <g>.

Try the following (and start the IDE elevated to be on the safe side):

----------------------------------------------------------------------------
Renew your Maintenance and Support Plan Subscription
----------------------------------------------------------------------------
To place your new Maintenance Key in your SetupBuilder product:

1. Open the e-mail message that contains your license key.
2. Using the mouse, highlight the Maintenance and Support Plan ID only.
3. Position the mouse pointer on the highlighted license key and right-click
once.
4. Select Copy from the menu that appears.
5. Choose Help -> Maintenance Plan.... The Maintenance and Support Plan
dialog appears. Note: Start IDE "as Administrator" under an UAC-aware
operating system (e.g. Vista, Windows 7, Windows 8).
6. Right-click and paste the Maintenance Key into the Plan ID field.
7. Press Activate to close the License Information dialog.

Does this help?

Friedrich

NewsArchive
05-11-2012, 12:38 AM
Not official until I say something and I'm still busy with Jeff <g>

--

Russ Eggen
RADFusion International, LLC

NewsArchive
05-11-2012, 12:38 AM
Ok, it's working now. I'm not sure how that got messed up.

Thanks, Friedrich.

Mike Hanson
www.boxsoft.net

NewsArchive
05-11-2012, 12:38 AM
Cool. Glad it's working fine now :)

Thanks for the update.

Friedrich