Strange problem installing on RDS - sometimes

[NewsArchive]

Hi all.

I have had a strange random problem in our office when installing our
program onto the office Remote Desktop Server (win2008 R2). One of our
people occasionally is not able to run the program after he installs
it. Upon examining the files, I will find the executable or one or
more of the dll does not have his security at all. If I use
administrative authority and add him in, it will then work fine.

This does happen all of the time but today he reinstalled our three
different products and all three had the problem.

Perhaps this might have something to do with our installing into the
"Documents" folder. Yes I know you should not but because we are
testing and changing things a lot, we do this to prevent someone else
from changing the files and messing the other person up. Other than
perhaps this problem, installing there does not seem to affect
anything else.

The installation program is standard Setup Builder with nothing fancy.
The files are code signed (exe and dll's). Manifest is the standard SB
generated one.

Has anyone else seen this or have any suggestion where to look?


Barton Whisler
Prosoft Inc.
Tampa, Florida

[NewsArchive]

Barton,

You already mentioned that installing into the Documents folder is
"sub-optimal" <g>. I know this is going to be a complete shot in the dark:
you said this does happen all of the time. The RDS on Windows Server 2008
R2 function in two different operating modes: RD-Execute and RD-Install
mode. RD Services are in Execute mode when clients are connected and
applications are being executed by users. Install mode is entered when
applications are being installed for use by client users. When in Install
mode Windows ensures that the appropriate registry entries and .ini file
settings are configured for the application to function in multi-user mode.
So perhaps this Execute/Install mode makes a difference in your case?

Friedrich

[NewsArchive]

Actually it does NOT happen all of the time. Some of the time the
installs goes fine but others it does not.

As far as the two different modes, I am not sure I understand (guess I
need to do some research). In our case, all actions are being done via
the remote connection, both install and running the programs. Perhaps
I will try setting up areas separate areas for each user outside of
"documents" and see if that helps.

By the way, I do not think that SetupBuilder is causing the issue. I'm
asking here because this is were the knowledgeable people that know
about installation processes!

Barton

Barton Whisler
Prosoft Inc.
Tampa, Florida