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View Full Version : Digital River (eSellerate) domain problem?



NewsArchive
05-16-2013, 06:17 AM
All,

Not sure what is going on. The eSellerate.net domain has "Pending Renewal
or Deletion" status but is valid until 17-MAR-2014.

One customer (located in Norway) reported that he is redirected to another
site now. I do not see this in our office and orders are coming through.
But I see the same fake page from my iPhone.

What do you see when you click the following SetupBuilder renewal link? Do
you see the eSellerate order page?

http://store.esellerate.net/s.asp?s=STR9044399608&Cmd=BUY&SKURefnum=SKU53452701799

Thank you for your help.

Update: the customer told me one minute ago that microsoftstore.com and
digitalriver.com does also not work. So I think someone hacked Network
Solutions????

Friedrich

NewsArchive
05-16-2013, 06:27 AM
Still works okay from my office, but does not work from my iPhone (3G) nor
from the Windows Tablet (via 4G).

Friedrich

NewsArchive
05-16-2013, 06:27 AM
Wow, microsoftstore.com and digitalriver.com can't be reached any longer.
Note: Digital River also handles the Microsoft Online Store. What is going
on?

Friedrich

NewsArchive
05-16-2013, 06:31 AM
Hi Friedrich,

Both just tested OK from the UK.

Graham

NewsArchive
05-16-2013, 06:32 AM
no

search engine of some sort .....

--
JP
__________________________________________________ _____

For those who do not understand ... : "Qui bene amat bene castigat."
__________________________________________________ _____

DMC - Data Management Center : a tool to let you Migrate Import Export
Transfer your Data
www.dmc-fr.com

NewsArchive
05-16-2013, 07:40 AM
It happens that Friedrich Linder formulated :
> Wow, microsoftstore.com and digitalriver.com can't be reached any longer.
> Note: Digital River also handles the Microsoft Online Store. What is going
> on?
>
> Friedrich

Definately Weird. http://whois.domaintools.com/digitalriver.com

Richard Rose

NewsArchive
05-16-2013, 07:40 AM
>
> Definately Weird. http://whois.domaintools.com/digitalriver.com
>

Yes, absolutely!!!!! What a nightmare. And nothing on Google News yet.

Friedrich

NewsArchive
05-16-2013, 07:41 AM
Same here:

http://whois.domaintools.com/esellerate.net

Friedrich

NewsArchive
05-16-2013, 07:41 AM
Hi JP,

And www.microsoftstore.com and www.digitalriver.com ? Same thing?

Friedrich

NewsArchive
05-16-2013, 07:41 AM
Expected results from both sites here. The MS one took forever to show up.

--

Russ Eggen
RADFusion International, LLC

NewsArchive
05-16-2013, 07:42 AM
>
> Expected results from both sites here. The MS one took forever to show
> up.
>

Already 18 emails from customers around the world. They can't connect our
eSellerate store.

Still works okay from my company office, but Andrea sees fake pages from our
home office and I see fake pages when I try to connect to eSellerate.net,
digitalriver.com and microsoftstore.com via 3G and 4G.

Something weird is going on...

Friedrich

NewsArchive
05-16-2013, 07:42 AM
WOW, look at this...

Digital River domain expired fake. Did they hack Network Solutions??? Or
the Digital River datacenter?

Friedrich

NewsArchive
05-16-2013, 07:43 AM
I get a search results page, which in this case is a fancy 404 page.

--

Russ Eggen
RADFusion International, LLC

NewsArchive
05-16-2013, 08:32 AM
same for me also

call DG ?

--
JP
__________________________________________________ _____

For those who do not understand ... : "Qui bene amat bene castigat."
__________________________________________________ _____

DMC - Data Management Center : a tool to let you Migrate Import Export
Transfer your Data
www.dmc-fr.com

NewsArchive
05-16-2013, 08:33 AM
This is what I get on Richard's link

Registrant:
Pending Renewal or Deletion
P.O. Box 430
Herndon, VA. US 20172-0447

Domain Name: DIGITALRIVER.COM

Administrative Contact, Technical Contact:
Pending Renewal or Deletion
P.O. Box 430
Herndon, VA 20172-0447
US
570-708-8786

Record expires on 01-Mar-2014.
Record created on 28-Feb-1995.

Domain servers in listed order:

NS1.PENDINGRENEWALDELETION.COM 205.178.190.51
NS2.PENDINGRENEWALDELETION.COM 206.188.198.51

--
JP
__________________________________________________ _____

For those who do not understand ... : "Qui bene amat bene castigat."
__________________________________________________ _____

DMC - Data Management Center : a tool to let you Migrate Import Export
Transfer your Data
www.dmc-fr.com

NewsArchive
05-16-2013, 08:35 AM
no ONLY esselerate page does not show here
others are fine

--
JP
__________________________________________________ _____

For those who do not understand ... : "Qui bene amat bene castigat."
__________________________________________________ _____

DMC - Data Management Center : a tool to let you Migrate Import Export
Transfer your Data
www.dmc-fr.com

NewsArchive
05-16-2013, 08:45 AM
John from docu track also has pbs with SWREG and so do I
no orders pass ....

John send emails to all resellers

--
JP
__________________________________________________ _____

For those who do not understand ... : "Qui bene amat bene castigat."
__________________________________________________ _____

DMC - Data Management Center : a tool to let you Migrate Import Export
Transfer your Data
www.dmc-fr.com

NewsArchive
05-16-2013, 08:45 AM
> John from docu track also has pbs with SWREG and so do I
> no orders pass ....
>
> John send emails to all resellers

Argh! :-( But nothing on Google News yet.

Did the "hack" Network Solutions or what? Similar to Name.com hack last
week? I bet it was again the "Hack The Planet(HTP)" group.

Friedrich

NewsArchive
05-16-2013, 08:55 AM
NO ideas my friend :(

--
JP
__________________________________________________ _____

For those who do not understand ... : "Qui bene amat bene castigat."
__________________________________________________ _____

DMC - Data Management Center : a tool to let you Migrate Import Export
Transfer your Data
www.dmc-fr.com

NewsArchive
05-16-2013, 09:38 AM
Holy Moley

Jeff Slarve
www.jssoftware.com
www.twitter.com/jslarve
I'll search help files & Google for you.

NewsArchive
05-16-2013, 09:40 AM
That is what I get.

--

Russ Eggen
RADFusion International, LLC

NewsArchive
05-16-2013, 09:43 AM
When I go to the site, it redirects to ww1.digitalriver.com from www.

Others can access it just fine.

I'm using google's DNS. 8.8.8.8


Jeff Slarve
www.jssoftware.com
www.twitter.com/jslarve
I'll search help files & Google for you.

NewsArchive
05-16-2013, 09:58 AM
A Cajun in LA gets IP 66.45.11.60 and he accesses the actual site just
fine.

This is from my house

Target Name: digitalriver.com
IP: 208.91.197.132
Date/Time: 5/16/2013 8:40:43 AM

1 1 ms [192.168.1.1]
2 6 ms [10.68.240.1]
3 6 ms dtr03rvsdca-tge-0-1-0-4.rvsd.ca.charter.com [96.34.100.80]
4 15 ms crr01rvsdca-tge-0-4-0-2.rvsd.ca.charter.com [96.34.98.120]
5 9 ms bbr01rvsdca-bue-2.rvsd.ca.charter.com [96.34.2.66]
6 11 ms bbr01mtpkca-bue-4.mtpk.ca.charter.com [96.34.0.23]
7 13 ms te0-0-0-26.ccr21.lax05.atlas.cogentco.com [38.104.84.189]
8 14 ms be2025.mpd21.lax01.atlas.cogentco.com [154.54.30.189]
9 23 ms te3-4.ccr01.phx02.atlas.cogentco.com [154.54.80.202]
10 51 ms te8-8.ccr01.sat01.atlas.cogentco.com [154.54.40.162]
11 50 ms te2-1.ccr01.aus02.atlas.cogentco.com [154.54.27.57]
12 50 ms te2-2.ccr01.aus05.atlas.cogentco.com [154.54.88.142]
13 47 ms [38.88.140.2]
14 53 ms 209-99-14-106.fwd.datafoundry.com [209.99.14.106]
15 52 ms 209-99-48-54.fwd.datafoundry.com [209.99.48.54]
16 * [-]
17 * [-]
18 * [-]
19 * [-]
20 48 ms [208.91.197.132]

Ping statistics for digitalriver.com
Packets: Sent = 1, Received = 1, Lost = 0 (0.0%)
Round Trip Times: Minimum = 48ms, Maximum = 48ms, Average = 48ms

Jeff Slarve
www.jssoftware.com
www.twitter.com/jslarve
I'll search help files & Google for you.

NewsArchive
05-16-2013, 09:59 AM
Hi Friedrich,

> http://store.esellerate.net/s.asp?s=STR9044399608&Cmd=BUY&SKURefnum=SKU53452701799
>
> Thank you for your help.

Works from here:)

Best regards,

--
ArnĂ³r Baldvinsson - Icetips Alta LLC
Port Angeles, Washington
www.icetips.com - www.buildautomator.com - www.altawebworks.com
Icetips product subscriptions at http://www.icetips.com/subscribe.php

NewsArchive
05-16-2013, 10:27 AM
Thanks for the info, Jeff!!!

From my office it never failed. Via my 3G and 4G Internet it works fine
here again (redirected to the fake sites a few hours ago). But from my
house, it still connects to the fake page (Andrea tested it one minute ago).
Strange thing is that ping resolves to 208.91.197.132 (which is
digitalriver.com) but opens the fake site.

I think the DNS servers are still busy updating. But all this is not good.

Friedrich

NewsArchive
05-16-2013, 10:28 AM
The lack of chatter about it, other than a few tweets, seems strange.

Jeff Slarve
www.jssoftware.com
www.twitter.com/jslarve
I'll search help files & Google for you.

NewsArchive
05-16-2013, 10:28 AM
Friedrich,

> Strange thing is that ping resolves to 208.91.197.132 (which is
> digitalriver.com) but opens the fake site.

Digital River is in the British Virgin Islands?

I have a feeling some folks are seeing cached pages. I can't get to
any of Digital Rivers sites although sometimes I do get a 404 page
replacement, ie: search page!<g>

Can't get to my SWreg account, like others.

--
Lee White

RPM Report Viewer.: http://www.cwaddons.com/products/rpm/
RPM Review........: http://www.clarionmag.com/cmag/v11/v11n06rpm.html
Report Faxing.....: http://www.cwaddons.com/products/afe/
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Enhanced Reporting: http://CreativeReporting.com

Product Release & Update Notices
http://twitter.com/DeveloperPLUS

Windows 8 brings us "The Oval, Bumper Car, Roller Coaster of Wait!"

NewsArchive
05-16-2013, 10:29 AM
Here, I get a placeholder page. One of the ads says "Why Men Pull
Away"<g>

Jeff Slarve
www.jssoftware.com
www.twitter.com/jslarve
I'll search help files & Google for you.

NewsArchive
05-16-2013, 11:35 AM
Lee,

>> Strange thing is that ping resolves to 208.91.197.132 (which is
>> digitalriver.com) but opens the fake site.
>
> Digital River is in the British Virgin Islands?

Yes, you are right. That IP Address is managed by Confluence Networks Inc.
and located in Road Town, British Virgin Islands. WOW!

http://whois.domaintools.com/208.91.197.132

> I have a feeling some folks are seeing cached pages. I can't get
> to any of Digital Rivers sites although sometimes I do get a 404
> page replacement, ie: search page!<g>
>
> Can't get to my SWreg account, like others.

eSellerate is still not accessible from my house. Andrea did a "Refresh"
but I think it's still cached by the ISP (or still DNS issues). My
eSellerate account is accessible from my company office, but no orders are
coming in. So I don't need access to the account at the moment <g> Oh boy,
I hate this sh$@...

Friedrich

NewsArchive
05-16-2013, 11:36 AM
Siliconrealms.com has a placemark page too.

Glad we don't use esellerate keys in Armadillo.

Jeff Slarve
www.jssoftware.com
www.twitter.com/jslarve
I'll search help files & Google for you.

NewsArchive
05-16-2013, 11:37 AM
More information: This morning, Digital River experienced a DNS issue that
impacted some users of various services. The core issue has been resolved by
Digital River, but the fix may require up to two hours to propagate from the
time it was implemented. DR anticipate that fewer and fewer users will be
affected over the course of the next two hours or so, with all service
completely restored by the end of that period (or sooner). During this time,
individual user experiences may vary depending on the ISPs through which
they connect to the various Digital River sites. Many or most users are
seeing full functionality restored by now, but some users may continue to be
impacted temporarily during the propagation of the fix.

Friedrich

NewsArchive
05-16-2013, 11:37 AM
Must be getting close, but still not working here yet. Still goes to
ww1, but IP looks right now.

Target Name: digitalriver.com
IP: 66.45.11.60
Date/Time: 5/16/2013 10:19:45 AM

1 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.1.1]
2 13 ms 6 ms 7 ms 7 ms 5 ms [10.68.240.1]
3 10 ms 6 ms 7 ms 6 ms 7 ms
dtr03rvsdca-tge-0-1-0-4.rvsd.ca.charter.com [96.34.100.80]
4 15 ms 7 ms 17 ms 11 ms 11 ms
crr01rvsdca-tge-0-4-0-2.rvsd.ca.charter.com [96.34.98.120]
5 16 ms 20 ms 19 ms 12 ms 12 ms
bbr01rvsdca-bue-2.rvsd.ca.charter.com [96.34.2.66]
6 10 ms 11 ms 64 ms 12 ms 10 ms 216.156.65.85.ptr.us.xo.net
[216.156.65.85]
7 22 ms 14 ms 18 ms 23 ms 13 ms 207.88.13.82.ptr.us.xo.net
[207.88.13.82]
8 68 ms 50 ms 51 ms 47 ms 55 ms
vb15.rar3.dallas-tx.us.xo.net [207.88.12.45]
9 43 ms 44 ms 45 ms 44 ms 45 ms
ae0d0.mcr1.dallas-tx.us.xo.net [216.156.0.82]
10 47 ms 59 ms 45 ms 45 ms 43 ms
ae1d0.mcr2.dallas-tx.us.xo.net [216.156.1.42]
11 49 ms 45 ms 46 ms 66 ms 46 ms [216.55.15.238]
12 55 ms 52 ms 53 ms 52 ms 58 ms aurir8-xe-1-1-0-0.sgns.net
[69.164.115.218]
13 54 ms 51 ms 51 ms 51 ms 52 ms aurir7-xe-1-0-0-0.sgns.net
[69.164.115.181]
14 79 ms 76 ms 75 ms 76 ms 93 ms wdlir9-xe-1-1-0-0.sgns.net
[173.252.146.21]
15 78 ms 78 ms 75 ms 75 ms 76 ms wdlir10-xe-2-0-0-0.sgns.net
[216.203.56.14]
16 89 ms 87 ms 87 ms 99 ms 142 ms [64.238.202.33]
17 89 ms 85 ms 87 ms 85 ms 85 ms [66.179.251.22]
18 86 ms 87 ms 87 ms 87 ms 87 ms [66.45.11.60]

Ping statistics for digitalriver.com
Packets: Sent = 5, Received = 5, Lost = 0 (0.0%)
Round Trip Times: Minimum = 86ms, Maximum = 87ms, Average = 86ms

Jeff Slarve
www.jssoftware.com
www.twitter.com/jslarve
I'll search help files & Google for you.

NewsArchive
05-16-2013, 11:47 AM
WORKS for me now - your shopping cart

--
JP
__________________________________________________ _____

For those who do not understand ... : "Qui bene amat bene castigat."
__________________________________________________ _____

DMC - Data Management Center : a tool to let you Migrate Import Export
Transfer your Data
www.dmc-fr.com

NewsArchive
05-16-2013, 11:48 AM
how many should we test purchase Frederich ?

--
JP
__________________________________________________ _____

For those who do not understand ... : "Qui bene amat bene castigat."
__________________________________________________ _____

DMC - Data Management Center : a tool to let you Migrate Import Export
Transfer your Data
www.dmc-fr.com

NewsArchive
05-16-2013, 11:49 AM
LOOP UNTIL JP.Funds.Empty()
END

<bg>

--

Russ Eggen
RADFusion International, LLC

NewsArchive
05-17-2013, 12:24 AM
Hahahahahahaha :-)

Friedrich

NewsArchive
05-17-2013, 01:14 AM
>
> how many should we test purchase Frederich ?
>

Thank you for your order(s), JP <g>

Friedrich

NewsArchive
05-17-2013, 01:14 AM
> All,
>
> Not sure what is going on. The eSellerate.net domain has "Pending Renewal
> or Deletion" status but is valid until 17-MAR-2014.

Hi Friedrich,

DEFINITELY still order problems - Lakeland, Florida, USA May 16 2013 5 PM

See attached!

David

--
From David Troxell - Product Scope 8! - Encourager Software
Email - mailto:pe_Remove_@_Me_encouragersoftware.com
http://www.encouragersoftware.com/product-scope-major-features.html

NewsArchive
05-17-2013, 01:15 AM
That's what I saw before. Working now, here (using Google DNS) in
Riverside CA

Jeff Slarve
www.jssoftware.com
www.twitter.com/jslarve
I'll search help files & Google for you.

NewsArchive
05-17-2013, 01:15 AM
> That's what I saw before. Working now, here (using Google DNS) in
> Riverside CA

Hi Jeff and Friedrich,

Yes, working now from Lakeland, Florida, USA - May 16 2013 almost 6 PM
Eastern Standard Time.

What a nightmare - to see your order system in disarray! UGH!

David

--
From David Troxell - Product Scope 8! - Encourager Software
Email - mailto:pe_Remove_@_Me_encouragersoftware.com
http://www.encouragersoftware.com/product-scope-major-features.html

NewsArchive
05-17-2013, 01:16 AM
That's not all that bad, really. It's not like Europe or the US shut
off the internet.<g>

I think it's a miracle that any of this stuff works at all, reliable
or not.

Jeff Slarve
www.jssoftware.com
www.twitter.com/jslarve
I'll search help files & Google for you.

NewsArchive
05-17-2013, 01:18 AM
> That's not all that bad, really. It's not like Europe or the US shut
> off the internet.<g>
>
> I think it's a miracle that any of this stuff works at all, reliable
> or not.

Yep! - All too true! <grin>

David

--
From David Troxell - Product Scope 8! - Encourager Software
Email - mailto:pe_Remove_@_Me_encouragersoftware.com
http://www.encouragersoftware.com/product-scope-major-features.html

NewsArchive
05-17-2013, 01:18 AM
Hi David,

>
> What a nightmare - to see your order system in disarray! UGH!
>

Oh boy, and I told my customer who reported it that he has a virus on his
system. But he had the same problem on all devices. He contacted his ISP
and they said that it's definitely a Digital River problem. I then told him
that his ISP must be joking (DR is a multi-billion dollar company) and it is
definitely caused by his system (or his ISP). I was sooooooo very wrong.
Never thought that this could happen.

I was told that "Digital River experienced a DNS issue that impacted some
users of various services." I bet that the FBI is on it. IMO, someone
hacked Network Solutions, similar to the Name.com hack last week. BTW,
there is no "Pending Renewal or Deletion" status any longer.


Digital River Inc.
9625 West 76th Street
Eden Prairie MN 55344
US
Domain Name: ESELLERATE.NET
------------------------------------------------------------------------
Promote your business to millions of viewers for only 1 a month
Learn how you can get an Enhanced Business Listing here for your domain
name.
Learn more at http://www.NetworkSolutions.com/
------------------------------------------------------------------------
Administrative Contact Technical Contact:
Digital River hostmaster@digitalriver.com

9625 West 76th Street
Eden Prairie MN 55344
US
952-253-1234
Record expires on 17-Mar-2014.
Record created on 18-Dec-2006.
Database last updated on 17-May-2013 00: 55: 54 EDT.

Friedrich

NewsArchive
05-17-2013, 07:51 AM
> Hi David,
>
>>
>> What a nightmare - to see your order system in disarray! UGH!
>>
>
> Oh boy, and I told my customer who reported it that he has a virus on his
> system. But he had the same problem on all devices. He contacted his ISP
> and they said that it's definitely a Digital River problem.

Hi Friedrich,

FIXED - that's the best part!

as Jeff said - "I think it's a miracle that any of this stuff works at all,
reliable or not."

Let's hope the "glue" holds! <grin>

David

--
From David Troxell - Product Scope 8! - Encourager Software
Email - mailto:pe_Remove_@_Me_encouragersoftware.com
http://www.encouragersoftware.com/product-scope-major-features.html

NewsArchive
05-17-2013, 11:40 AM
Hi David,

> FIXED - that's the best part!
>
> as Jeff said - "I think it's a miracle that any of this stuff works at
> all,
> reliable or not."
>
> Let's hope the "glue" holds! <grin>

<G> :-)

It still does not work from my house. DR told us that the core issue with
DNS problems has apparently not been completely resolved, after all. It
sounds like it's taking a bit longer than expected for the changes to
propagate throughout the Internet, and some customers may still be affected.

Friedrich

NewsArchive
05-17-2013, 11:40 AM
Did you try releasing/renewing your router's IP?

Jeff Slarve
www.jssoftware.com
www.twitter.com/jslarve
I'll search help files & Google for you.

NewsArchive
05-18-2013, 02:48 AM
>
> Did you try releasing/renewing your router's IP?
>

Yes :-(

Friedrich

NewsArchive
05-18-2013, 01:15 PM
Update: seems to be fixed now...

Friedrich

NewsArchive
05-18-2013, 01:16 PM
All was fixed for me and my clients yesterday already
orders placed processed and paid to by SWREG

back to normal .... till next <-------- cross this word! <g>

--
JP
__________________________________________________ _____

For those who do not understand ... : "Qui bene amat bene castigat."
__________________________________________________ _____

DMC - Data Management Center : a tool to let you Migrate Import Export
Transfer your Data
www.dmc-fr.com

NewsArchive
05-18-2013, 01:16 PM
That was painful to watch :(

--

Russ Eggen
RADFusion International, LLC

NewsArchive
05-18-2013, 01:17 PM
Also,

IPCONFIG /flushdns

Jane Fleming

NewsArchive
05-18-2013, 01:17 PM
Toilet humor. arr arr<g>

Jeff Slarve
www.jssoftware.com
www.twitter.com/jslarve
I'll search help files & Google for you.

NewsArchive
05-18-2013, 01:18 PM
This thread is going down the drain.

--

Russ Eggen
RADFusion International, LLC

NewsArchive
05-18-2013, 01:19 PM
Didn't know that one, thanks. Response includes:-

"Successfully flushed the DNS Resolver Cache."

Should I leave the lid up or down??

Simon Kemp