NewsArchive
07-19-2013, 12:36 AM
FAQ: Our organization is tax-exempt and does not pay sales tax. How do I
order without paying sales tax?
SUMMARY
eSellerate (our authorized online retailer and credit card processor) is
legally obligated to collect state sales tax in certain U.S. states where
eSellerate's parent company, Digital River Inc., has tax nexus. Although it
is not possible to prevent sales tax from being collected on orders placed
by customers in those states, customers whose organizations are tax-exempt
can receive a refund of the sales tax collected on their orders. This
article describes the simple process of obtaining a sales tax refund.
MORE INFORMATION
Because there are no online databases by which various state-issued tax IDs
may be electronically verified in real-time, it is not possible to prevent
sales tax from being collected on orders placed by customers located in
states where Digital River has tax nexus.
However, customers whose organizations are exempt from paying sales tax can
receive a full refund of the sales tax amount, credited back to the same
payment account used for the order.
To receive a refund of state sales tax after placing an order
1) Send an e-mail message to support@esellerate.net with a subject line of
"Sales Tax Refund Request".
2) In the e-mail message, include the order ID shown on your receipt /
invoice. The order ID always begins with "ST" (e.g., "ST123456789").
3) In the e-mail message, please attach your organization's tax exempt
documentation. This may be a certificate, tax form, or other
government-issued documentation. If you are not able to attach an electronic
copy of your documentation, please include your organization's tax-exempt
ID.
eSellerate Support responds to tickets received before 5:00 pm central US
time Monday through Friday within 24 hours, and often on the same business
day. Once your refund has been processed, eSellerate Support will reply by
e-mail and confirm the refund. The funds will post back to the payment
account (e.g., credit card) used for the order within 3-5 business days, or
sooner.
--
Friedrich Linder
Lindersoft
www.lindersoft.com
+1.954.252.3910
--Helping You Build Better Installations
--SetupBuilder "point. click. ship"
--Create Windows 8 ready installations in minutes
--Official Comodo Code Signing and SSL Certificate Partner
order without paying sales tax?
SUMMARY
eSellerate (our authorized online retailer and credit card processor) is
legally obligated to collect state sales tax in certain U.S. states where
eSellerate's parent company, Digital River Inc., has tax nexus. Although it
is not possible to prevent sales tax from being collected on orders placed
by customers in those states, customers whose organizations are tax-exempt
can receive a refund of the sales tax collected on their orders. This
article describes the simple process of obtaining a sales tax refund.
MORE INFORMATION
Because there are no online databases by which various state-issued tax IDs
may be electronically verified in real-time, it is not possible to prevent
sales tax from being collected on orders placed by customers located in
states where Digital River has tax nexus.
However, customers whose organizations are exempt from paying sales tax can
receive a full refund of the sales tax amount, credited back to the same
payment account used for the order.
To receive a refund of state sales tax after placing an order
1) Send an e-mail message to support@esellerate.net with a subject line of
"Sales Tax Refund Request".
2) In the e-mail message, include the order ID shown on your receipt /
invoice. The order ID always begins with "ST" (e.g., "ST123456789").
3) In the e-mail message, please attach your organization's tax exempt
documentation. This may be a certificate, tax form, or other
government-issued documentation. If you are not able to attach an electronic
copy of your documentation, please include your organization's tax-exempt
ID.
eSellerate Support responds to tickets received before 5:00 pm central US
time Monday through Friday within 24 hours, and often on the same business
day. Once your refund has been processed, eSellerate Support will reply by
e-mail and confirm the refund. The funds will post back to the payment
account (e.g., credit card) used for the order within 3-5 business days, or
sooner.
--
Friedrich Linder
Lindersoft
www.lindersoft.com
+1.954.252.3910
--Helping You Build Better Installations
--SetupBuilder "point. click. ship"
--Create Windows 8 ready installations in minutes
--Official Comodo Code Signing and SSL Certificate Partner