View Full Version : Install error
NewsArchive
10-29-2013, 04:08 AM
The attached error comes up even when UAC if off, Firewall suspended and
Trend Titanium off. What else might be blocking the install. Win7/64 and
SAFReader.exe to be installed.
Nev
NewsArchive
10-29-2013, 04:08 AM
Nev
A couple of things....
- Is there space avail on the HDD where the windows temp folder is located?
- Does your install/setup .EXE have in its name one of Setup, Install, Update ?
JohnG
NewsArchive
10-29-2013, 04:08 AM
Hi John
Good questions but they do not apply. The exe is from Capesoft
SAFreader.exe. HDD has around 340gb spare and all shared with no exceptions.
I've passed it on to Geoff Thompson as well as it came from CS but the
message is from Setup Builder.
Regards
Nev
NewsArchive
10-29-2013, 04:09 AM
Nev,
> Good questions but they do not apply. The exe is from Capesoft
> SAFreader.exe. HDD has around 340gb spare and all shared with no exceptions.
> I've passed it on to Geoff Thompson as well as it came from CS but the
> message is from Setup Builder.
1: Unless things have changed SAFreader simply unpacks the install
before it's run and the install is written in SB.
2: Free space doesn't necessitate available space within your TEMP/TMP
folders. See if they're clogged.
3: It's late, good morning!<g>
--
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NewsArchive
10-29-2013, 04:09 AM
Have a good sleep Lee.
Neither Temp or Tmp have any files in them.
This is the install of the SAFReader app itself.
Nev
NewsArchive
10-29-2013, 04:10 AM
Have a good sleep Lee.
Neither Temp or Tmp have any files in them.
This is the install of the SAFReader app itself.
Just went to install latest SB8 and same message so obviously something
blocking my end.
Nev
NewsArchive
10-29-2013, 04:10 AM
Have a good sleep Lee.
Neither Temp or Tmp have any files in them.
This is the install of the SAFReader app itself.
Just went to install latest SB8 and same message so obviously something
blocking my end.
SB7 installs without error.
Nev
NewsArchive
10-29-2013, 04:10 AM
Just downloaded SB8 to the desktop and it installs ok from there. I'll try
the same with SAFReader.
Neville Wright
NewsArchive
10-29-2013, 04:11 AM
Saved both SB8 and SafeReaderInstall tothe desktop and both installed.
Neville Wright
NewsArchive
10-29-2013, 04:11 AM
>
> Saved both SB8 and SafeReaderInstall tothe desktop and both installed.
>
If these are the same install images (no re-download) then the virus
protection still blocked (even in "disabled" mode) the SB executables.
Friedrich
NewsArchive
10-29-2013, 04:11 AM
Downloaded both again. Not the original downloads.
Nev
NewsArchive
10-29-2013, 10:31 AM
> Downloaded both again. Not the original downloads.
Then the re-download seems to have "freed" the lock. All previous attempts
to launch the install were blocked by the protection software.
Friedrich
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