Fatal CopyFile Error, then GPF

[NewsArchive]

I'm trying to build my installer, and I'm getting the following
message:

Fatal CopyFile Error [9][32]: Para1:
C:\Users\boxso_000\AppData\Roaming\Lindersoft\Setu pBuild 8\ubin4.tmp
Para2: C:\CT\Setup\server\SetupServer.lsp

It spouts out a few more messages, including the "Done" summation and
"Comilation Aborted", then SB8 GPFs.

Help! :(

Mike Hanson
www.boxsoft.net

[NewsArchive]

The GPF is gone now (no idea why), but I'm still getting that CopyFile
error message.

Mike Hanson
www.boxsoft.net

[NewsArchive]

Mike,

> The GPF is gone now (no idea why), but I'm still getting that CopyFile
> error message.

Fatal CopyFile Error [9][32]: is "ERROR_SHARING_VIOLATION 32 (0x20) - The
process cannot access the file because it is being used by another process"

In other words, you have received a buggy virus definition or virus program
update. Your "smart" protection software locks "SetupServer.lsp" during the
real-time monitoring process. But not only this. It is so smart that it
"injects" itself into the SB compiler and causes a stack corruption. It
does not even let the compiler finish its work.

Solution: report this serious bug to the security software vendor and ask
them to fix it ASAP :-)

Friedrich

[NewsArchive]

I'm using Norton 360, and I'm not sure how I would explain it to them,
and then convince them to do something about it. I'll do a bit of
digging.

In the meantime, I've just excluded a few folders, and the error is
gone. Thanks for pointing out the real culprit. :)


Mike Hanson
www.boxsoft.net

[NewsArchive]

Mike,

> I'm using Norton 360, and I'm not sure how I would explain it to them,
> and then convince them to do something about it. I'll do a bit of
> digging.
>
> In the meantime, I've just excluded a few folders, and the error is
> gone. Thanks for pointing out the real culprit. :)

Usually, the major (and trusted) anti-virus vendors (less than 45) fix these
simple false-positive bugs within 24 hours after they have received the
report. It happens on a regular basis :)

Turn Norton 360 off and it will succeed :) Turn it back on and it will fail
again. Open a ticket and tell them what is going on. They can contact
support@lindersoft.com to get a free SetupBuilder version for this ticket.

Friedrich

[NewsArchive]

Thanks. I'll let you know if they get back to me.

Mike Hanson
www.boxsoft.net