Error Code#: 0008:0000 --> Can't find stub loader

[dj1]

I have a customer who gets a message

Error Code#: 0008:0000 --> Can't find stub loader

It also includes the information
"The most likely cause for this error is having too high of a security level on your PC..."

The installer was built with SetupBuilder 8.0.4063, is code signed and is a standalone installer (not web based).

"The same error occurred even when we tried installation as an administrator. It persisted even when the security level was lowered or when the anti-virus software was suspended at the time of installation."

The OS is English version Win7 with Mcafee.

From a screenshot of the error, it appears that they may have been running the install .exe from a mapped network drive.



Any ideas? This error isn't listed in the manual. It is similar to Error 0001:000-x which is described as the stub not being able to create temporary files.

Thanks, Derek

[linder]

Hi Derek,

Let the customer check the code-signature and I am sure it will report "This digital signature is not valid". In other words, he has received an incomplete or tampered setup.exe.

BTW, "Error Code#: 0008:0000" means that the installer was unable to detect the "magic sign" (a specific byte compination) in the setup.exe. This only happens when the setup.exe is corrupt.

Friedrich