Download a file

[NewsArchive]

On this install I have one file (broker.tps) that is downloaded but
having probs. Progress bar shows it is being download but it doesn't
appear. Perhaps it is going somewhere else other than the correct
install directory. Pic attached.

Don Harvey

[NewsArchive]

Hi Don,

You haven't inadvertently checked the Delete File on Exit checkbox
have you? See attached.

Best Regards,
Geoff

[NewsArchive]

Hi Don,

> On this install I have one file (broker.tps) that is downloaded but
> having probs. Progress bar shows it is being download but it doesn't
> appear. Perhaps it is going somewhere else other than the correct
> install directory. Pic attached.

My first answer was, "What Geoff said" <g>. But then I developed a small
demo project to download your TPS but nothing. No download progress and no
file. So I enabled internal HTTP debugging and your server sends the
following "The document has moved" response (see attached screenshot).

As a result, the download action in SB can't retrieve the file.

Hope this helps.

Friedrich

[NewsArchive]

BTW, the "302 Found" server response message means "Redirect Status (302)".
So I think you are using URL Redirects. In other words, your server
redirects from the URL to another location. SB does not support URL
Redirects.

Friedrich

[NewsArchive]

And if you check the return code from the Download File action, you'll see
Error "503010049" which is also an indicator for URL Redirects. So IMO, you
are using redirection.

Friedrich

[NewsArchive]

Thanks Friedrich,

Looks like I need to contact GoDaddy to resolve.

Don Harvey

[NewsArchive]

Well, GoDaddy says there is no URL Redirects so think this idea not
going to work at the moment. Will have to try something different.

Don Harvey

[NewsArchive]

Hi Don,

> Well, GoDaddy says there is no URL Redirects so think this idea not
> going to work at the moment. Will have to try something different.

FWIW, I can enter the url into Chrome and it downloads it just fine...

Best regards,

--
Arnor Baldvinsson
Icetips Alta LLC

[NewsArchive]

Arnor,

> > Well, GoDaddy says there is no URL Redirects so think this idea not
> > going to work at the moment. Will have to try something different.
>
> FWIW, I can enter the url into Chrome and it downloads it just fine...

Browsers handle redirects transparently but Friedrich said SB does not
handle redirects, there's the difference.

--
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[NewsArchive]

Hi Don,

> On this install I have one file (broker.tps) that is downloaded but
> having probs. Progress bar shows it is being download but it doesn't
> appear. Perhaps it is going somewhere else other than the correct
> install directory. Pic attached.

The problem is that it redirects to a secure URL. Use:

|https://www.truckingregister.com/sstate/broker.tps|

and you should get it. See the following results from FireBug - notice
the "https" instead of "http":



Best regards,

--
Arnor Baldvinsson
Icetips Alta LLC

[NewsArchive]

Hi Lee,

> Browsers handle redirects transparently but Friedrich said SB does not
> handle redirects, there's the difference.

Yeah, got that. Used FireBug to find it. It was redirecting to
https:// url. If I used that I got no more redirection:)

Best regards,

--
Arnor Baldvinsson
Icetips Alta LLC

[NewsArchive]

> Yeah, got that. Used FireBug to find it. It was redirecting to https://
> url. If I used that I got no more redirection:)

Very interesting! Thanks for investigating!

Friedrich

[NewsArchive]

Hi Arnor,

Well, think I found out what is going on. GoDaddy is changing their
routines. They are retiring the Linux server that truckingregister is
on and switched my moark.us domain to the windows plex server.
So was working on that tonight and in conversations with their tech
people they noted that only select files can be downloaded - tps and exe
files are those that can not be downloaded on shared servers.

So now I need to find another source to handle these. For all of
downloads don't really need a published web page as Trucking Register
handles that. I just need a server that can keep the SB downloads.

Any ideas.

Don Harvey

[NewsArchive]

Hi Don,

> So now I need to find another source to handle these. For all of
> downloads don't really need a published web page as Trucking Register
> handles that. I just need a server that can keep the SB downloads.
>
> Any ideas.

If you need hosting, even if it's just for ftp, check out hostgator. We
have several domains there.

Best regards,

--
Arnor Baldvinsson
Icetips Alta LLC

[NewsArchive]

Lee,

> Browsers handle redirects transparently but Friedrich said SB does not
> handle redirects, there's the difference.

Yes, exactly! And the return value for Dan's download clearly indicates
"302 Found = Redirect Status". Redirection is done and so the support
answer from GoDaddy 'no URL Redirects' is wrong (IMO).

Friedrich

[NewsArchive]

Hi Friedrich,

> Very interesting! Thanks for investigating! Friedrich

Firebug is great when it comes down to tracking and tracing what the
heck is going on in a browser environment - or so I'm told<g> I've used
it in the past to help with debugging web site code.

Best regards,

--
Arnor Baldvinsson
Icetips Alta LLC

[NewsArchive]

Agreed. Not a bad little debugger, that is! :-)

--

Russ Eggen
RADFusion International, LLC