Errors Running Installler on Windows 2008 R1

[stevenamani]

I am having a couple of errors on a specific machine running my installer. Please see attached.

44244425

I have checked UAC and the user is logged in as a local administrator.

[linder]

Hello,

SetupBuilder 10 works fine on Server 2008 (see attached screenshot). I would suggest to recompile your project with the latest SetupBuilder 10 build (your version is quite old).

In your case, the installer was unable to load a required runtime component (0018.lib) located in the temporary installer folder.

BTW, what happens when you start our SetupBuilder 10 install image on this specific machine? Do you also get this "0018.lib" error?

http://www.lindersoft.com/products_setupbuilder_dev_download.htm

For example, the SB10 trial version?

Friedrich

[linder]

And make sure your installer is correctly code-signed (I would suggest a "dual" SHA-1/SHA-2 signature).

http://www.lindersoft.com/forums/showthread.php?47199

Friedrich

[stevenamani]

So its been a while since I have had this issue. I am now on v10.0.5710 and all of a sudden a client is getting this same error on Windows Server 2012. Any pointers for this?

[linder]

Hello,

I think one of their protection systems “blocks” the component. They have received a buggy definition update from their protection software vendor. The only thing you can do in this case (to avoid false-positive bugs) is to code-sign your installs. Other than that, there is not much you can do.

Friedrich