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NewsArchive
12-14-2018, 11:46 AM
Hi Friderich
Our SetupBuilder Maintenance and Support Plan has EXPIRED (1.dec) and my
finance department has tried to renew it wia a 'Wire Transfere' but the
mony comes back, what can i do?

Michael Viborg Nielsen
Visma software A/S

NewsArchive
12-14-2018, 11:46 AM
Hi Michael,

> Our SetupBuilder Maintenance and Support Plan has EXPIRED (1.dec) and my
> finance department has tried to renew it wia a 'Wire Transfere' but the
> mony comes back, what can i do?

we already sent an e-mail to Johnny some hours ago.

We checked the eSellerate system and the status is "Wire Pending".
Unfortunately, we have no idea what account "2040-6447490852" is :-(
Digital River handles all this for the eSellerate platform and as far as I
know, there never was any problem.

What about using this link:

https://www.clarionshop.com/checkout.cfm?pid=879&q=1&

ClarionShop can handle direct deposit.

If you are unable to purchase via ClarionShop, please let me know and we can
definitely find another payment solution.

Friedrich