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NewsArchive
06-24-2019, 07:35 AM
I accidentally posted this as a reply. Meant to be a new thread!

Has anyone done this?

> Me again.
>
> I still can find no way to order a CSC without giving Corporate
> details. There is no option to omit mandatory fields like Company Name.
>
> Sectigo want me to go to Chat to get assistance, but only want me to
> buy it from them. Is that the only option?


Thanks

John Newman
C11

NewsArchive
06-24-2019, 07:36 AM
Hi John,

that's the only information I have found (see attached). Not sure if you
have to enter your name in the Company Name field.

Friedrich

NewsArchive
06-24-2019, 07:40 AM
> that's the only information I have found (see attached). Not sure if you
> have to enter your name in the Company Name field.


Thanks Friedrich. This is the same story I have been going around for two
weeks. I am reluctant to put info into other fields than where it belongs
because they (from past experience) just go into "corporate validation" and
there is no way out of that once it starts (short of cancelling).

On the other hand, most of the online documentation about CSCs doesn't even
mention the existence of Personal (or Individual) CSCs, even at Sectigo.


It looks like I will have to try the Sectigo chat line. I'll post about how
it goes.


John Newman
C11

NewsArchive
06-25-2019, 07:52 AM
Was Setupbuilder signed by a personal or company certificate? It just
says "Friedrich Linder".

Jeff Slarve
www.jssoftware.com

Ones and Zeros are my Heroes

NewsArchive
06-25-2019, 07:53 AM
Jeff,

> Was Setupbuilder signed by a personal or company certificate? It just
> says "Friedrich Linder".

Mine just says DeveloperPLUS and that's a dba not a corporation.

--
Lee White

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NewsArchive
06-25-2019, 07:53 AM
> Mine just says DeveloperPLUS and that's a dba not a corporation.

Of course mine a simple code signing cert not one of those glorified
doohickeys like you got!<g>

Lee White

NewsArchive
06-25-2019, 07:53 AM
> Mine just says DeveloperPLUS and that's a dba not a corporation.

Correction. When I got my latest cert THEY changed it to DeveloperPLUS
Corporation since my D&B record had never been updated. I dissolved
the corp in 2006!!!!!

So I suppose that makes my verified cert bogus - Oops, not getting a
new one until this one expires in 2021.<g>

I filled out the form as DeveloperPLUS - Comodo changed it to reflect
D&B so it's all on them... bad, COMODO... BAD!

Lee White

NewsArchive
06-25-2019, 07:54 AM
Thanks for clearing that up, Lee.

But I was just wondering about the SB cert.

Jeff Slarve
www.jssoftware.com

Ones and Zeros are my Heroes

NewsArchive
06-25-2019, 07:55 AM
Jeff,

> But I was just wondering about the SB cert.

Remember that Friedrich Linder is an institution within himself!<g>

Lee White

NewsArchive
06-25-2019, 07:55 AM
>> But I was just wondering about the SB cert.
>
> Remember that Friedrich Linder is an institution within himself!<g>

<ROFL> <VBG> Hahahahaha ;-)

Friedrich

NewsArchive
06-25-2019, 07:55 AM
> Was Setupbuilder signed by a personal or company certificate? It just
> says "Friedrich Linder".

Company certificate.

Friedrich

NewsArchive
06-26-2019, 07:58 AM
I think there's a franchise.<g>

Jeff Slarve
www.jssoftware.com

Ones and Zeros are my Heroes

NewsArchive
06-26-2019, 07:59 AM
Cool. I should have called mine Friedrich Linder too.<g>

Jeff Slarve
www.jssoftware.com

Ones and Zeros are my Heroes

NewsArchive
07-10-2019, 01:45 PM
FYI.

Well, I resorted to chat with Sectigo, and was told to open a support
ticket with Sales. Naturally after the automatic response I received on
the 26th there has been no further feedback from them (in spite making
a followup email request).

I don't see that I can do much but wait at the moment. If I find out
something you'll be the first to know.


I did get in touch with one of the Sectigo account reps, who woouldn't
help me 'cause I wanted to deal with you! 8-)



[To re-iterate the problem:
Trying to order an Individual / Personal Code Signing Certificate...
The order process gives no way to avoid entering mandatory company
details. If you enter those details then they insist you provide
validation of that company. You cannot convert to Individual CSC from
this point (I'm told).]


John Newman
C11

NewsArchive
07-10-2019, 01:45 PM
Well, I've been waiting 9 days since hearing that they're getting
right on my order replacement order<g>

Jeff Slarve
www.jssoftware.com


Bits and Bytes are Dy-No-Myte

NewsArchive
07-11-2019, 03:52 AM
> Well, I've been waiting 9 days since hearing that they're getting
> right on my order replacement order<g>

Dang! Don't they know we are busy folk?
8-)


John Newman
C11