SB5 Pro Runtime Error

[NewsArchive]

Hi Friedrich -

I was just looking around in SB5, trying to get familiar with it.

1. I clicked on a drive. It happened to be an external firewire drive.
2. I double clicked on an AVI file. The properties window opened.
3. I pressed "Cancel" I received "The instruction at "0x02742bec"
referenced memory at "0x030809b4". The memory could not be
"read".
4. I pressed "OK" on that message window. I received "Runtime error
216 at "00002bec".

I started SB5 again (using taskmanager to kill it first) and the same
results happened after I repeated the steps.

HTH.

Jeff

[NewsArchive]

Hi Jeff,

I cannot reproduce this here on any of our machines :-(

Can you replicate this when selecting an .avi file on your c:\ drive?

Thanks,
Friedrich

--
Friedrich Linder
CEO, Lindersoft
www.lindersoft.com
1.954.252.3910

"point. click. ship" - that's SetupBuilder 5

[NewsArchive]

Hi Friedrich -

Yes, it happens the same.

Tried other types of files, and I still get the same crash. It goes
into this loop where the message pops up, and I can't make it "go
away" without task manager.

[NewsArchive]

Friedrich -

I uninstalled SB5 and installed the "Developer" edition.

Received the same error.

Jeff

[NewsArchive]

Jeff,

Does the same happen if you right click and select Details...?

I have tested this on 8 machines here but no way to reproduce it :-(

Thanks,
Friedrich

--
Friedrich Linder
CEO, Lindersoft
www.lindersoft.com
1.954.252.3910

"point. click. ship" - that's SetupBuilder 5

[NewsArchive]

Hi Friedrich -

>Jeff,
>
>Does the same happen if you right click and select Details...?

Yes. It sure does.

>I have tested this on 8 machines here but no way to reproduce it :-(

I definitely feel your pain. This is the life of software developers,
I guess.

FWIW, it works fine on the other machine that I tried it on. If
there's any information that you need, let me know.

Jeff

[NewsArchive]

Jeff,

Thank you. This function (a very simple one <g>) uses a standard Windows
API - the prototype is correct. Perhaps it's machine specific. Which OS is
the machine running under?

Thanks,
Friedrich

--
Friedrich Linder
CEO, Lindersoft
www.lindersoft.com
1.954.252.3910

"point. click. ship" - that's SetupBuilder 5

[NewsArchive]

XP Pro, SP2, AMD (32bit), gig of ram, lots of other stuff running.

[NewsArchive]

Hi Jeff,

>XP Pro, SP2, AMD (32bit), gig of ram, lots of other stuff running.

Try to create a new project and add the files, see if that works. If
it does, then maybe something has got corrupt in the project file?

Best regards,

Arnór Baldvinsson
Icetips Software
San Antonio, Texas, USA
www.icetips.com

Subscribe to information from Icetips.com:
http://www.icetips.com/subscribe.php

[NewsArchive]

Hi Arnor -

Good idea. Just tried it, but it still crashes. Thanks for the
suggestion.

[NewsArchive]

Okay, thanks! Do you mind if I send you a new sbutil.dll test DLL (with
some breakpoints) tomorrow?

Thanks,
Friedrich

--
Friedrich Linder
CEO, Lindersoft
www.lindersoft.com
1.954.252.3910

"point. click. ship" - that's SetupBuilder 5

[NewsArchive]

Sure, Friedrich. I don't think I'll be in front of my machine much
this weekend (Labor day weekend), but I'll check it when I can.