NewsArchive
09-12-2008, 02:21 AM
One of my customers sent me a summary of his attempt to install my
software on his Vista machine.
All the files were installed and the application works OK but he got a
"stopped working" message after the files were copied.
No problems of his XP machine.
No problems reported from other Vista users.
I'm using SB 6.5.1876
Any ideas?
His summary:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Click on Download the installer
Chosen to open ennplus.exe
save file - ennplus(7).exe
Run Easynn.exe
Welcome screen
Licence agreement screen - I accept-next
Destination folder
C:\Program Files\EasyNN-plus
Ready to install screen - Next
copying new files
ennplus.exe has stopped working
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Stephen Wolstenholme
software on his Vista machine.
All the files were installed and the application works OK but he got a
"stopped working" message after the files were copied.
No problems of his XP machine.
No problems reported from other Vista users.
I'm using SB 6.5.1876
Any ideas?
His summary:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Click on Download the installer
Chosen to open ennplus.exe
save file - ennplus(7).exe
Run Easynn.exe
Welcome screen
Licence agreement screen - I accept-next
Destination folder
C:\Program Files\EasyNN-plus
Ready to install screen - Next
copying new files
ennplus.exe has stopped working
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Stephen Wolstenholme