End User can not update program

Hi

I have an end user with a laptop that conencts to the internet via a 3G
conenction.

They get the attached image error...

Any help appreciated....

Thanks

Ben

Ben,

This is a WinSock Error 10049. WSAEADDRNOTAVAIL (10049) Cannot assign
requested address.

--
Friedrich Linder
CEO, Lindersoft
www.lindersoft.com
1.954.252.3910

"point. click. ship" - that's SetupBuilder 5

Hi

Do you have any checks in for a not blocked socket trying to be
created?....This sometimes brings back an error if the host machine can
not assign an address to the port being created...or it takes a while,
and then actually succeeeds, but the original return code is afailure...

Do you do another check on this to see if it actually did create a
conenction to the update server before reporting an error???

In other words... do you handle the different operations for blocking
and non-blocking ports being created?

Kind Regards

Ben

/Berkeley description/: Normally results from an attempt to create a
socket with an address not on this machine.

/WinSock description/: Partly the same as Berkeley. The "address" it
refers to is the remote socket name (protocol, port and address). This
error occurs when the sin_port value is zero in a sockaddr_in structure

Ben,

In this case (Web Update error 5030 - WinSock error 100049) the
"connect the socket" function fails:

nRet = connect(theSocket, (LPSOCKADDR)&saServer, sizeof(SOCKADDR_IN));

My best guess is that the address is either not valid for the local machine,
or that the address or port is not valid for the remote machine.

The TCP/IP stream socket created without any problem (otherwise you would
have received a 5020 error).

Is it only this customer with Error 5030? You'll receive the same error
code (5030100049) if you have http:// in your host addreess.

--
Friedrich Linder
CEO, Lindersoft
www.lindersoft.com
1.954.252.3910

"point. click. ship" - that's SetupBuilder 5

> Hi
>
> Do you have any checks in for a not blocked socket trying to be
> created?....This sometimes brings back an error if the host machine can
> not assign an address to the port being created...or it takes a while, and
> then actually succeeeds, but the original return code is afailure...
>
> Do you do another check on this to see if it actually did create a
> conenction to the update server before reporting an error???
>
> In other words... do you handle the different operations for blocking and
> non-blocking ports being created?
>
> Kind Regards
>
> Ben
>
> /Berkeley description/: Normally results from an attempt to create a
> socket with an address not on this machine.
>
> /WinSock description/: Partly the same as Berkeley. The "address" it
> refers to is the remote socket name (protocol, port and address). This
> error occurs when the sin_port value is zero in a sockaddr_in structure
>

Only Client so far using a 3G card...How do I specify a http:// if the
docs tell me not to...will it actually work ?

May it be possible that there is a dns error via the 3g card ?? this
works on other computers as is....using dsl or isdn connections

Regards

Ben

Ben,

If it works fine on other computers then your settings are correct. Seems
to be machine specific (perhaps a firewall or proxy server problem?).

Web Update seems to work "rock solid" and I think it's not a SB5 bug (yeah,
of course). If you are interested, please send me your script and I'll
develop a test program for you so we can see where the problem is.

Friedrich

--
Friedrich Linder
CEO, Lindersoft
www.lindersoft.com
1.954.252.3910

"point. click. ship" - that's SetupBuilder 5

Thanks for the help.

I already contacted the isp and they say that the problem may be on
their side......

if all else fails,...I can do the same as i did last time and contact
the isp's software suppliers myself and resolve the problem. (also
incorrect settings on their side...)

Kind regards

ben